Why South Africa?
South Africa offers a unique, robust and secure quality proposition to offshore customers. Offering investors the opportunity to reduce operating costs by up to 50%, while maintaining service levels, brand loyalty and is an ideal quality voice proposition. It is the off shoring destination of choice for clients looking for high English-speakers, strong cost-benefits and a First World environment. Importantly;
South Africa is among the top 3 Locations that support English language skills at scale, it also has the added advantage to support a broad range of European languages. South Africans also have a natural cultural affiliation to UK, US, EU, Australia and New Zealand and a neutral accent understood and accepted by all.
ADDITIONAL GREAT REASONS TO OUTSOURCE TO SA:
- Low Call Centre Costs
- Skilled Labour Force and resource pool
- Robust Technical Infrastructure
- Great Cultural Fit
- Great Fluency in English
- Accent acceptability
- Quality of Voice and Services
- Legal and Data Compliance and Protection
- Proven Offshore Capability
- Attractive Business Destination